Question 1

What is an oil-based perfume?

Accepted Answer

Oil-based perfumes use a higher proportion of fragrance oils in a skin-friendly base, rather than a high-alcohol eau de toilette.

• Richer projection and a smoother dry-down on the skin • A scent that unfolds slowly — closer to an extrait or parfum than a light alcohol spray • MEMOIRS LONDON formulas are crafted for depth, intimacy and lasting presence

Question 2

How long do MEMOIRS LONDON fragrances last?

Accepted Answer

Longevity depends on your skin chemistry, the scent profile and how you apply it. Our oil-based compositions are designed for noticeable wear over several hours.

• Warmer profiles (oud, amber, musk) often persist longest on the skin • Lighter citrus and floral openings may feel brighter while the base continues underneath • Many customers enjoy a refined base that lingers softly into the evening

Question 3

How is this different from a standard eau de parfum?

Accepted Answer

A typical eau de parfum is alcohol-diluted and built for a quick, airy spray. Our fragrances prioritise oil-rich concentration.

• Less initial “burst” than a department-store EDP, but a fuller heart and base • More linear evolution on the skin — depth over fleeting top notes • Often described as a signature scent rather than a momentary impression

Question 4

Are your perfumes for her, for him, or unisex?

Accepted Answer

We create for mood and memory, not rigid gender labels. Many fragrances are worn happily across our community.

• Browse collection filters on our Fragrances page • Read scent accords on each product page • Message us on WhatsApp for a personal recommendation

Question 5

What do top, heart and base notes mean?

Accepted Answer

• Top notes — what you smell in the first minutes (citrus, herbs, bright florals) • Heart notes — the character once the opening settles • Base notes — the lasting foundation: woods, resins, musk, amber and oud

Each product page includes accord tags and our description of how the scent develops — a useful guide before you commit to a full bottle.

Question 6

How do I find my signature scent?

Accepted Answer

Start with what you are drawn to in everyday life, then narrow from there.

Note moods you love: fresh citrus, warm amber, gourmand, dry woods, soft florals or deep oud Browse by mood on our Fragrances page and compare favourites on the homepage See which accords repeat in perfumes you already wear Contact us if you would like two or three tailored suggestions

Question 7

Do you offer samples or a discovery set?

Accepted Answer

We want you to discover your essence with confidence.

• Discovery sets and travel sizes appear in our Fragrances collection when available • Orders over £100 include a complimentary travel-size sample (see the homepage offer bar) • For advice on which sample to try first, reach out via WhatsApp or our Contact page

Question 8

Are your fragrances suitable for gifting?

Accepted Answer

Yes. MEMOIRS LONDON is designed for luxury gifting: elegant presentation, memorable scent profiles and a brand story centred on scent as memory.

• Share the occasions they love: evening, everyday or special events • Note the moods they gravitate toward (warm, fresh, floral, woody) • We can point you toward a confident choice — message us for personal advice

Question 9

What are your delivery options?

Accepted Answer

UK standard delivery is £5 on orders under £50. Orders of £50 and over qualify for free UK delivery.

• UK orders: tracked standard delivery, typically a few working days • International orders: reliable carriers with tracking where available • Delivery times vary by destination — you receive confirmation and tracking by email once dispatched

Question 10

When do I receive a free travel-size sample?

Accepted Answer

• Orders over £100 qualify for a complimentary travel-size sample, subject to availability • Ideal for exploring another facet of MEMOIRS or sharing a second scent • Add a preference note at checkout or message us after placing your order

Question 11

What is your returns and satisfaction policy?

Accepted Answer

We stand behind the quality of every bottle we craft.

• Damaged or misdescribed orders: contact us within 30 days for a replacement or refund under our satisfaction guarantee • Opened full-size fragrances may be handled case by case for hygiene reasons • Include your order number — we will advise you personally

Question 12

How can I get help with my order?

Accepted Answer

• WhatsApp — fastest for scent advice, sizing or order updates • Contact page or hello@memoirslondon.com • Include your order number when you have one • We typically respond within one business day

Question 13

How should I apply perfume for the best longevity?

Accepted Answer

Apply to clean, moisturised skin on pulse points (wrists, neck, behind the ears) Use one to three thoughtful sprays or dabs — our concentration goes a long way Avoid rubbing vigorously, which can crush the opening of the scent For extra hold, lightly moisturise with an unscented lotion first Reapply later only if you want to refresh the top notes

Question 14

How should I store my fragrance?

Accepted Answer

• Keep bottles upright, away from direct sunlight, heat and humidity • Avoid steam-heavy bathrooms if possible — a cool, dark drawer or wardrobe is ideal • Replace the cap after each use to preserve the oils • Proper storage keeps your scent true for longer

Question 15

I have sensitive skin — can I still wear your perfumes?

Accepted Answer

Our formulas are crafted for wearable luxury, but every skin type is different.

Patch-test on the inside of your wrist and wait 24 hours before wider application Discontinue use if redness or discomfort occurs Contact us with the product name for ingredient guidance on a specific fragrance

Question 16

Can I layer MEMOIRS fragrances?

Accepted Answer

Layering can create a scent that feels uniquely yours.

Apply the richer scent first (musk, oud), then a brighter floral or citrus on top Stay within two fragrances until you know how they interact on your skin Message us with the bottles you own — we can suggest complementary pairings

Frequently asked questions

Our fragrances

Choosing your scent

Orders & delivery

Wear & care

Frequently asked questions

Our fragrances

Choosing your scent

Orders & delivery

Wear & care

Frequently asked questions

Our fragrances

Choosing your scent

Orders & delivery

Wear & care

Frequently asked questions

Our fragrances

Choosing your scent

Orders & delivery

Wear & care